• Ensures tenants get relevant service in due time, e.g. by means of following up response time on tenants enquires.

• Leasing support in attracting, retaining and developing tenants.
• Coordinates Tenants’ moving in and moving out process.
• Monitors if Tenants keeps to Megabangna Rules and guidelines.  
• Supports Tenants in the organizational and administration questions.
• Corresponds with Tenants and informs them of the latest news and changes.
• Monitors tenant appearance e.g. merchandising, staff performance.
• Organizes and handles trainings for Tenants aimed at the increasing of the customer service level of Mega.
• Reviews the different work permits applications, including additional works. Analyses regularly Tenants’ performance efficiency in order to involve Tenants into solving common issues of Mega.
• Takes part in different projects, organization of the meetings, preparation and handling the presentations and analyses of tenants’ performance, planning.
• Coordinate works related with tenant refitting and schedule with third party contractors.
• Interacts both with Tenants’ and Landlord’s contractors during fit-out works in the premises.
• Interacts among the departments of Megabangna and coordinates the communication between the landlord and the tenants.
• Prepares and follows up the tenant refitting part of the budget.
• Prepares information to the budget regarding “Tenant Premises” cost centre

Remark:

• Able to work on the weekend as Duty Manager (at least 1 day per month)
• Employee will be entitled to day off in normal working days (Monday or Friday) in case of work on the weekend.

• Bachelor degree in any field.
• Female, Age between 35 - 45 years
• Minimum 5 years of Tenant Coordinating experience is required.
• Have experience in Retail or Shopping Center.
• Ability to learn and understand technical systems related to tenants
• Ability to have a “Can-Do” attitude and excellent guest service skills
• Excellent communication, negotiation and interpersonal skills, ability to create and improve cooperation
• Ability to prioritize and execute multiple tasks, have a sense of urgency to complete the projects and be detail oriented
• Customer service oriented
• Able to work under high pressure
• Computer literacy ( Word, Excel, PowerPoint )
• Good command of English