· Execute event marketing plans aligned with customer demand, seasonal themes, merchandising mix, and tenant requirements, ensuring all activities reflect brand positioning and consistency.
· Drive visitor acquisition and expand catchment reach through targeted event programming and promotional activations.
· Coordinate day-to-day with agencies and event organisers to ensure timely, cost-effective, and high-quality delivery of all event components.
· Support budget management by accurately preparing and tracking revenue and expenditure for annual planning and monthly forecasting, with proper application of accrual principles.
· Build and maintain strong relationships with partners and sponsors to develop mutually beneficial collaborations that enhance event impact.
· Communicate space utilisation plans and timelines clearly across departments to enable effective planning and smooth execution.
· Follow up on action items from planning meetings, ensuring alignment, accountability, and timely progress across all stakeholders.
· Monitor competitor activities and market trends, providing insights to continuously improve event concepts and execution.
· Collaborate with internal teams, including operations, leasing, and customer service—to ensure seamless on-ground execution and positive shopper experience.
· Conduct post-event evaluations, analysing performance data and key learnings to improve future event effectiveness.
· Takes responsibility for the quality and timely execution of all assigned event marketing activations, from pre-event planning through to post-event reporting.
· Accountable for accurate budget inputs and ongoing tracking of event expenditures, ensuring compliance with financial processes and approval timelines.
· Manages agency, partner and sponsor relationships, ensuring clear communication, strong collaboration, and delivery against agreed commitments.
· Ensures accuracy and timeliness of cross-departmental communications related to event planning, scheduling, and space utilisation.
· Consolidates event performance metrics and delivers clear, insightful reports to support management review and future planning.
· Provide data-driven recommendations to the Marketing Manager based on event and campaign performance insights to enhance execution quality and effectiveness.
· Support management with performance reporting, market intelligence, and research inputs, including briefing preparation and logistical planning, to strengthen overall marketing direction and event proposal quality.
· Translate consumer feedback and campaign results into actionable insights, supporting operations and management teams in improving the shopper experience.
· Collaborate closely with leasing, operations, customer service, and tenant coordinators to align event plans with commercial priorities and operational requirements, ensuring seamless and effective execution of marketing initiatives.
· Share relevant industry trends, competitor activities, and best practices, along with observations on emerging event formats, benchmarks, and new venue possibilities, to enrich team discussions, strengthen planning approaches, and drive continuous improvement in event and campaign execution.